Preparing your files


PDFs are the best format for you to provide your artwork, please make sure your images are at least 300dpi and all colours are correct.

We accept artwork created in any of the following software packages:

  • Adobe InDesign
  • Adobe Illustrator
  • Adobe Photoshop

Please be aware that files from the Microsoft Office suite of programs (Word, PowerPoint, Excel and Publisher) are not designed for commercial printing.

InDesign and QuarkXpress allow the packaging of artwork which collects the artwork and all images and fonts in a convenient folder.  InDesign does this via the Package command and Quark via the Collect for Output command.

All placed images and used fonts must be included along with the artwork file.  It is good working practice to include (at least) a low resolution PDF along with any original artwork to check against.

If supplying original artwork all placed images (TIFF, EPS, JPEG) must be included within a clearly marked folder eg. Images or Links within the main artwork folder.


Process Colours are referred to as CMYK, Cyan (C), Magenta (M), Yellow (Y) and Black (K), four colour process or even just process.  These different colours are used to reproduce a colour image.  Combined together in varying proportions CMYK produces the full colour spectrum.

Pantone colours are often specified for printing as a ‘spot colour’, a specific colour printed using an ink made exclusively and typically for jobs which require no full colour imagery like colour matching for corporate branding to ensure consistent colour reproduction.

  • Pantone spot colours that are intended to be four colour process and litho printed should be converted to CMYK using the Pantone+ Color Bridge® library.  This is not necessary for digital printing as our digital presses create a colour simulation for spot colours.
  • Convert all RGB colours to CMYK as colour separations for printing cannot be made from RGB files.
  • If your job is full colour, please ensure that you work entirely in CMYK.  If your program does not support CMYK or Pantone, we will need to convert your colours before printing.
  • Please bear in mind that monitors and desktop printers do not produce accurate representations of the press printed colour.



To prepare your files for print, for the best results we prefer to receive artwork as a press ready PDF.

  • All PDFs should be set to high resolution to be press ready
  • All PDFs must include 3mm bleed and crop marks
  • All fonts must be embedded within Adobe Acrobat: the ‘File > Properties > Fonts’ tab shows a full list of fonts used in the document. Every font should show as embedded or an embedded subset
  • Any process colours are converted to CMYK prior to creating a PDF. Converting spot colours to CMYK after creating a PDF may produce unexpected results (especially when transparent effects are involved)
  • We recommend using the PDF/X-3 standard
  • We recommend checking a PDF using the Output Preview prior to sending us your file. This can show overprinting and will list all the separations included